Shipping Policy

We want you to love your candle. Like… obsessed love it.

Online Orders

We offer refunds within 14 days of purchase.

To receive a full refund, please email us a photo of the item so we can see what’s going on. Once approved: email- homemadebythehays@gmail.com

  • You may return it to us.

  • Return shipping costs are your responsibility.

Once we receive your item, we’ll process your refund. 

You can also refund online orders in shop

In-Store Purchases

Purchased in person? No problem.

We offer refunds or exchanges within 30 days of purchase. Just bring your item back to the shop and we’ll take care of you.